Warranty – King’s Firearms

At King’s Firearms, we stand behind the quality and performance of the products we sell. We offer warranties on many of the items in our store, ensuring your peace of mind with every purchase.

Manufacturer Warranty

Most of the firearms, ammunition, and accessories we sell come with a manufacturer’s warranty. This warranty typically covers defects in materials or workmanship for a specified period. Please check the product details for specific warranty information.

Warranty Coverage Includes

  • Defects in Materials: Manufacturing defects such as faulty parts or assembly errors.
  • Defects in Workmanship: Issues arising from the production process that affect the firearm’s performance or safety.

What’s Not Covered

  • Damage due to Misuse or Abuse: Any product that has been damaged due to improper use, neglect, or modification is not covered.
  • Wear and Tear: Regular wear from use, such as scratches, scuffs, or fading, is not covered by the warranty.
  • Accidental Damage: Damage caused by accidents, improper storage, or environmental factors is excluded.

Filing a Warranty Claim

If your product is eligible for warranty service, here’s how to file a claim:

  1. Contact Us: Reach out to our customer service team at info@kingfirearmsonline.com or via WhatsApp at +573159774753 with your order details and a description of the issue.
  2. Provide Proof of Purchase: Ensure you have your order number or receipt ready for verification.
  3. Return Process: Once your claim is validated, we’ll guide you through the return process. If necessary, we will assist in shipping the product back for evaluation.

Warranty Terms

  • Timeframe: Manufacturer warranties vary by product. Please refer to the specific warranty details for each item.
  • Repair or Replacement: In most cases, we will repair or replace the defective product as per the manufacturer’s policy.

Extended Warranty

For certain products, we offer an extended warranty for additional coverage beyond the standard manufacturer’s warranty. Ask our team about extended warranty options when making a purchase.